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cadaverpot.club
Returns & Refunds

Return Policy

At Cadaver Pot Club Merch Shop, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with an item, you may return it within 30 days of delivery for a refund or exchange. Please read below for more details on our return policy.

Return Window:

You have 30 days from the date of delivery to initiate a return. The returned item must be postmarked within 30 days of the delivery date.

Eligibility for Returns:

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.
  • In the original packaging with all tags attached.

Return Process:

To initiate a return, please follow these steps:

  1. Contact our customer service team by filling out our Contact Us form to request a return authorization. Please include your order number and the reason for the return.
  2. Once your return is authorized, you will receive instructions on how to ship the item back to us. 
  3. Pack the item securely and include the original receipt or proof of purchase in the package.
  4. Ship the item to the address provided by our customer service team.

Refunds:

Once we receive and inspect your returned item, we will process your refund. If the return is approved, the refund will be credited to your original payment method within 7-10 business days. Shipping costs are non-refundable.

Exchanges:

If you wish to exchange an item, please follow the return process to return the original item and place a new order for the desired item.

Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact us immediately at [Your Contact Email] so we can resolve the issue promptly.

Contact Us:

If you have any questions or concerns about our Return Policy, please don’t hesitate to Contact Us. We are here to assist you.